The year 2024 was exciting, intense and full of great milestones for us at Aristech!

The year flew by. We are now very much looking forward to a reflective and peaceful Christmas and winter time and wish all of you who celebrate a Merry Christmas and, of course, a Happy New Year. Here is a quick look back at all the special moments we experienced together:

A new chapter for Aristech: last week we moved into our new offices in Heidelberg's Bahnstadt district. Visits to the building site, planning the new premises and packing boxes are all behind us. The months of preparation have paid off. More than double the space - this was long overdue in view of our wonderful growth. By moving into the new building, we have taken an important step towards sustainability and future viability.

On November 5, we presented a customer case on the successful implementation of an Aristech- voicebot at ADAC together with Patrick Reh from ADAC. Find out here, how ADAC optimizes its customer communication and designs modern service processes through the use of AI.

Aristech founder and CEO Carolin Edler-Mende shares her message to all girls and women on the occassion of the Interntational Day of the Girl: "You can accomplish anything!"

Unlocking the Power of AI in Voicebots: The Future of Customer Service

Read our industry case on the energy sector to find out how the implementation of an Aristech mailbot made it possible to manage the flood of emails and customer inquiries and improve service levels.

A new TTS voice is currently being developed in the Aristech recording studio. If you want to know how this works, this article is for you!

We met our CSO Cornelius Pfohl over a coffee and quizzed him: What are the challenges in sales? How is the market developing? And how does he find the balance to his sales job with us? You can read the full interview here.

Experience the future of airline customer service with AI-based voicebots! Flight canceled or missed and then waiting on hold forever - that's something no one wants! With voicebots, the pressure on service agents can be reduced, ensuring a top-class service experience for end users.

The first half of 2024 is already over - it's incredible how quickly time flies when you're busy, committed to your work and chasing one event after the next. Trade fairs, tenders and new orders have kept us on our toes. Don't miss out on our fall events.

The IT industry is known for its rapid developments and continuous innovation. Research projects play a crucial role in pushing the boundaries of what is possible and creating new technologies, but also in making technology more accessible. Read this blog post to find out what has been happening here.

Aristech GmbH is part of the Rhein-Neckar.io consortium

A new chapter begins in the digital landscape of the Rhine-Neckar metropolitan region - the newly founded consortium "Rhein-Neckar.io" aims to strengthen regional companies in the digital transformation without giving up the sovereignty of their data. The consortium is made up of leading regional IT companies and offers a trustworthy, transparent alternative to global cloud providers.

In 2024, 5 girls were once again able to get a taste of software development at Aristech. Once a year, Girls' Day offers girls the chance to spend a day getting a taste of careers in which women are still underrepresented. Girls' Day not only supports the desire of children and young people for early professional orientation, but also counteracts the shortage of skilled workers.

What does it mean to be CTO at Aristech? In a short interview, we take a closer look at our CTO Michael Mende. What is his area of responsibility? What does he particularly enjoy about his work? And what is the future of language technology in his opinion? These and other questions were answered by Michael Mende.

Happy New Year!

WOW! What a year! | Wrap Up 2023

2023 was another extremely exciting year for us at Aristech. From many new customers, exciting events and even a few awards, it was all there.

However, good customer service is not easy - we all know that! But good customer service is a prerequisite for satisfying customers and building long-term customer relationships. That's why we have the 5 golden rules for customer service here. First, What do your customers expect and how can you meet these expectations?

Cuntinue reading...

Hessischer Rundfunk (HR) has raised its traffic hotline to a new level of quality. From now on, you can conveniently request the latest news from the HR traffic newsroom by voice input. The answers come in the form of a high-quality text-to-speech voice from Aristech.

We had a fantastic summer party at Aristech!

The timing was perfect to enjoy the last warm summer nights before fall arrives.

An evening full of wow-effects and aha-moments lies behind us. SAS invited Heidelberg's AI elite to the first AI Night to present themselves to the region's AI-enthusiastic audience and we were awarded the audience prize for the best presentation.

Bei unserem letzten Projekttreffen (17.05.2023) hatten wir die Chance, die Testungen, die normalerweise mit den Probanden in der Uniklinik durchgeführt werden, am eigenen Leib zu erfahren. Bei diesen Testungen sieht man die fortgeschrittene Messtechnik und die entwickelte Technologie, die wir sonst nur im Sprachversteher-Toolkit anhören können, wirklich im Einsatz. Für uns war das besonders interessant zu sehen und zu erleben, da wir uns bei der Aristech in erster Linie um die technische Umsetzung kümmern und mit dem klinischen Teil der Studie und den Testungen am Probanden sonst nur wenige Berührungspunkte haben.

How Aristech technology is easing the burden on customer service in the energy industry. Relieve and digitize with AI: 100% satisfied customers and relaxed call agents!

Unlimited opportunities, regardless of gender - that's what Girls' Day stands for, and that's what we stand for, too!

So it was obvious to us that as an IT company with more than 50% female developers, we had to set a good example. For us, that means taking part in Girls' Day this year.

Out of the office, out into nature!

True to this motto, we hiked to Hirschberg for this year's team day. It's nice to get away from the daily work routine and it boosts teamwork and strengthens trust among our colleagues.

The Girls' Day 2023 takes place on April 27 and we're part of it. We want to give five girls the opportunity to join our software engineers as they teach machines to speak and understand language.

During the Aristech Voice Solutions Day 2022, we were able to share our enthusiasm for our top notch state-of-the-art solutions.

Aristech turned 10 this year! To mark this joyous occasion, we got together on Friday and celebrated.

Working a little differently: As part of the “FerienOnJob” program, we had five school pupils come visit us. They were highly motivated to learn about the work of our software engineers.

If you were to call DATEV’s German customer support, you’d be able to hear one of our computer voices in certain cases from now on. The TTS voice informs customers about current topics and connects them with a member of staff at the service center if they have further questions.

All began with a Covid information hotline in 2020, which has now been expanded to include the telephone citizen service of the city of Karlsruhe. Now the citizens of Karlsruhe can use AriDialog, our speech dialog system, to ask for information on various topics.

Finished! "IT Specialist for Application Development" is the official title our apprentice Aboud Dekrmanjian has earned. He has successfully completed the apprenticeship training.

It was our great pleasure to have the Mayor of Heidelberg, Prof Dr Eckart Würzner, and Marc Massoth, Head of Office for Economic Development and Science, visit us at Aristech HQ.

The Freiburger transport service Freiburger Verkehrs AG (VAG) are equiping their busses and trams with an own announcement voice. We have digitized the voice and are delivering the text-to-speech systems. These will improve the announcements’ quality, emphasize the VAG’s innovative image and save money on speaker and studio costs. The new voice will already go live in October and can then be heard throughout the entire VAG route network.

To improve their passenger information systems’ quality and economic efficiency, the Swiss railway services SBB (Schweizerische Bundesbahnen) published a tender. Aristech won the competition by impressing the SSB with the text-to-speech (TTS) systems’ quality. The SSB now plans to equip all train stations and stops in the entire rail network with Aristech’s TTS technology in four languages (German, English, French, Italian) within the next years.

In all train stations between Vierwaldstädter and Bodensee (Lake Constance) in Switzerland you will be able to hear a Swiss voice made in Germany: Professional speaker and voice talent Corinne Hobi was chosen to record the texts for the SOB’s new digital voice using our tried and tested speech technology.

The Austrian train service ÖBB (Österreichischen Bundesbahnen) are equipping all announcement systems with our high-quality text-to-speech technology. For this, we digitized the ÖBB's long-known, familiar voice and thus have ensured it is also available for future technologies.

Aristech’s CEO Carolin Edler-Mende accepted the award certificate from the Federal Minister for Economic Affairs and Energy: “We are proud to have been chosen as the ZIM Cooperation Project of the Year from the huge amount of fascinating projects and to have our great innovative strength recognized in this way.” sovanta-Director Michael Kern added after the award ceremony that they, too, are delighted about this award.